about this guide
This guide provides instructions for monitoring and managing class wait lists, including viewing waitlisted students and adjusting wait list positions. It also explains how departments can grant enrollment permissions or manually enroll students in closed classes. These procedures help authorized staff manage enrollment exceptions while ensuring accurate recordkeeping and student access.
MONITORING AND MAINTAINING A WAIT LIST
Accessing the Class Wait List
Step 1: Navigate to Curriculum Management > Class Roster > Class Roster
Step 2: Select the Enrollment Status drop-down and select Waiting
The new view will display all waitlisted students and their position number.
Changing a Student’s Position Number on a Wait List
After students are enrolled in a wait list, their position numbers can be changed by the department schedulers or anyone with enrollment access to the class section.
Step 1: From the class wait list, take note of the Student ID, Academic Career, and Term for the student that you wish to change their position number and the Class Number of the class you wish to make this change to.
Step 2: Navigate to Records and Enrollment > Enroll Students > Quick Enroll a Student
Step 3: Select the Action drop-down in the Class Enrollment tab and select Change Wait List Position
Step 4: Enter the Class Number and select the Other Class Info tab
Step 5: Enter the desired new Wait List position for the student in WL Pos. Select Submit.
The page will refresh to the Class Enrollment tab and you should see a Success message
MANAGING ENROLLMENT PERMISSIONS AND MANUAL ENROLLMENTS
Managing Enrollment Permissions for Specific Students
Role needed: UA_SA_SR Department User
Departments can grant enrollment permissions that allow students to enroll themselves in a closed class without being placed on a wait list or to enroll from the wait list regardless of position number.
Step 1: Navigate to Records and Enrollment > Term Processing > Class Permissions > Class Permissions
Step 2: Search for your intended class by Term, Subject, and Catalog Nbr
Step 3: Make sure that the Closed Class checkbox is selected under the Defaults section and enter the Student ID for the student you are granting permission to enroll and Save.
Note: An expiration date can be applied to enrollment permissions, and the Status field reflects whether the permission has been used.
Note: The student will receive an email notification outlining the newly granted permissions for your class, including the expiration date. If the student was on the wait list and held a position other than first, these permissions will allow them to bypass all students ahead of them.
Manually Enroll a Student on the Wait List
Departments may also manually enroll students in closed classes, allowing students to bypass the wait list or to be enrolled from the wait list without regard to position order.
Step 1: Navigate to Records and Enrollment > Enroll Students > Quick Enroll a Student
Step 2: Enter the Student ID, Academic Career, Term and select Add
Step 3: On the Class Enrollment tab, set the Action drop-down to Enroll, and enter the Class Number that you wish to enroll the student in.
Step 4: Open the Class Overrides tab and select the Closed Class check box and Submit.
The page will refresh to the Class Enrollment tab and you should see a Success message.
Note: It is good practice to double check that the student moved from Waiting to Enrolled in the Class Roster.
Related Processes and Additional Resources
Wait lists can be monitored and managed by department schedulers or other users with enrollment access. Below are links to other resource guides that may be helpful to this process, and other wait list maintenance.
For additional information on Waitlist visit our Resource Guide: Setting up and Closing a Waitlist
contact us
Please contact RRT with any questions regarding how to calculate contact minutes. Reach us via email: reghelp@arizona.edu or phone: 520-621-3113.
Created 5/2026