Transcripts & Verifications FAQs

Yes, we now offer electronic delivery of official transcripts.

We only accept third party requests from institutions. Otherwise a student must place an online request and have the transcript sent directly to the third party.

Yes. Orders must be placed online and you may designate a third party to pick up your transcript. Picture ID is required.

Pick up services are currently not available due to Covid-19 Pandemic. We will update this site when our office reopens for walk in service.

When ordering transcripts for an application service, check the attachment option and include your ID number in lieu of attachment form. The option to include an attachment form is selective based on the application service chosen and the image may be uploaded directly to Credentials Solutions Self-Service Portal.

Transcripts ordered online are available for pick up within 24 hours at the Administration Building, Room 210, during normal business hours. You will be notified by Credentials Solutions via email or text once your order has been completed. Transcripts are also available for purchase on a walk-in basis.

Pick up orders are currently suspended due to Covid-19 Pandemic; office working remotely.

Yes. If you enter a physical street address for delivery, the system will offer express delivery as an option. We utilize Federal Express for all express shipping.

Yes, you can order directly from Credentials Solutions (TranscriptsPlus). You will be asked to provide other identifying information such as your date of birth and Social Security number.

For diploma, facsimile, and notarization services please contact Graduation Services at 520-621-6056 or 520-621-3597.

For students attending after 1988: If you have an active NetID and password, you may sign in to UAccess Student Center and print an unofficial transcript. For students attending prior to 1988: Unofficial transcripts are only available on a walk-in basis from the Office of Registration, Residency & Transcripts.

Please contact Graduation Services for additional information.

Contact our office at 520-621-3113 option 4, during office hours. We will verify your identity and provide you with the necessary information to reset your student account to access University of Arizona online services.

For courses in which you received continuing education units, please visit Continuing and Professional Education

Check UAccess Student Center to see if all grades/degrees have been posted prior to placing a transcript order.

To expedite and ensure accurate delivery, make sure recipient accepts electronic transcripts. Double check recipient's email address is correct to avoid paying again to send replacement transcripts.

All restrictive holds on a student's record must be cleared before a transcript is released. If a transcript request is submitted while a restrictive hold is on the record, you will be contacted by email to clear the hold before processing can continue.

An exception may be considered by a supervisor of The Office of the Registrar for those who have no access to online services or credit/debit cards where extenuating circumstances exist (for example, floods, hurricanes, persons in prison, natural disasters, etc). Please contact our office at 520-621-3113 for more information.

Computers are available for public use at most public libraries and some community organizations. We provide computers in the Registration, Residency & Transcripts office lobby.  An exception by a supervisor of the Office of the Registrar may be made under certain circumstances. Please contact our office at 520-621-3113 for more information.

Choose the attachment option when placing an order. Attachment must be scanned and uploaded directly to Self-Service Portal. Instructions are provided at Credentials Solutions Self-Service Portal.

All official transcripts provide the university seal and the Registrar's signature.

All official transcripts are mailed in a sealed envelope. To have the registrar signature placed across the seal, you will have to choose the attachment option when submitting your online order.  Write "Registrar signature across envelope seal" on a plain piece of paper and upload your request to Credentials Self-ServicePlus at the end of transaction. Transcripts bearing the Registrar signature across the envelope seal are mailed directly from The University of Arizona.

An official transcript is a student's academic record at the University of Arizona and is available only through the office of Registration, Residency & Transcripts.

Walk in customers will receive their transcript almost immediately. Transcripts stored on microfilm may take more time. Online orders are processed 1-3 business days after we receive a student's signature authorization form. However, during busy times, all online transcript processing may take up to 10 business days.

Due to Covid-19 Pandemic, transcript processing may be delayed up to 10 business days. No walk in service is available as our office is currently working remotely.

You may use your student ID number or matriculation number. In some cases, we will use alternative forms of information to verify a person's identity.

A student ID is available on your Student Center and on a transcript. If you have forgotten your student ID. You may contact the office of Registration, Residency & Transcripts at 520-621-3113.

You can send your transcript to whomever you authorize.

Transcripts may be picked up at the Office of Registration, Residency & Transcripts, Administration Building, Room 210. Photo identification is required.

Admissions and New Student Enrollment
The University of Arizona
PO Box 210040
Tucson, AZ 85721-0040

Phone: 520-621-3237
Email: admissions@arizona.edu

If you have trouble viewing your unofficial transcript, please make sure your browser isn't blocking pop-ups.

Yes. Credentials Solutions will notify you via email or text message with the status of your transcript order.

Yes. You will be notified via email if your transcript is being delayed and will be given the name of a contact person and email address for follow up.

Contact Information

Registration, Residency & Transcripts 
Administration Building, Room 210 
P.O. Box 210066 
Tucson, AZ  85721 

reghelp@arizona.edu 
Phone: (520) 621-3113